Started as Head of Information & BI Services, taking ownership of Data & Insights (D&I), Enterprise Information Management (EIM / EDMS / Records Management), and Spatial Information Services (SIS — GIS/mapping) within the DTI branch.
Developed and received ELG approval for a comprehensive data strategy centred on a greenfield Azure Databricks-based Enterprise Data Lakehouse, 18 priority PowerBI use cases, and a DAMA-aligned governance framework — with 54 additional high-value use cases identified across six directorates.
Launched operational PowerBI dashboards covering Sustainability (renewable energy, waste, IoT water quality), Customer Planning & Performance (KPIs across all directorates), Employee Satisfaction (eNPS trends), Enterprise Risk reporting, and Cybersecurity incident monitoring via MS Defender and Upguard.
Interviewed local government data leaders across Australia (City of Melbourne, City of Greater Geelong, etc.) to benchmark use cases, tech stacks, and costs. Finalised Azure Databricks through a rigorous ROI exercise. Engaged Microsoft Gold Partners to accelerate delivery and reduce time-to-outcomes.
Launched Australia's first council mowing schedule visualised on a Camden LGA boundary map on the public open data portal. Also delivered Hook, Line & Capture — a community fish-tracking platform for the Nepean waterways, being extended to other Sydney Parkland Councils via NSW state funding.
Implemented NSW Information Classification, Labelling & Handling via MS Purview across M365 products. Commenced PI Audit & Remediation under the NSW PPIP Act. ELG-endorsed Record Destruction program underway, prioritising HR and Family Daycare data in EDMS. EDMS upgrade planning (OpenText Content Manager 9.x → 10.x) and GDA2020 QGIS datum upgrade initiated.
As Head of Information & BI Services at Camden Council, I lead three cross-functional teams within the DTI branch: Data & Insights (D&I), Enterprise Information Management (EIM — EDMS and Records Management), and Spatial Information Services (SIS — GIS and mapping). My mandate is to empower the organisation with data-driven insights, deliver trusted enterprise information assets, and build the data foundations that underpin Council's strategic objectives.
A flagship achievement has been developing and securing ELG approval for a comprehensive Enterprise Data Strategy — anchored by a greenfield Azure Databricks-based Data Lakehouse as the organisation's Single Source of Truth. The strategy maps 18 priority use cases and a further 54 high-value use cases across six directorates, to be delivered via a hybrid operating model with Microsoft Gold Partners over 18 months. I also manage vendor relationships and procurement across Australia, New Zealand, Germany, and India, including buy NSW, Core& and PSPA frameworks.
The approved Enterprise Data Strategy has set a clear path to eliminating Camden Council's fragmented point-to-point reporting in favour of a trusted Single Source of Truth. Operational PowerBI dashboards are already enabling data-driven decisions across sustainability, risk, and performance. Open data initiatives have positioned Camden as a transparency leader — including a national first — while governance programs have materially reduced PI data risk and improved regulatory compliance. The hybrid lakehouse delivery model with Microsoft Gold Partners is designed to deliver 18 priority use cases within 18 months.
Happy to detail the data strategy, platforms delivered, and lessons learned from leading data, records, and spatial teams in local government.